Our commitment to our customers does not end with delivery. Of course, we also offer you our support at any time beyond that. Our solutions are characterized by high quality, perfect function and durability. Should you still need help, you will find it here in our after-sales service. You will find the HAUTAU Tool for finding spare parts for our hardware solutions, instructions for converting your window or window door and answers to your questions.
In order to maintain the function and safety of your window elements, we would like to point out that repairs and replacement of a hardware have to be carried exclusively by specialist companies.
The use of state-of-the-art technologies for product and process monitoring guarantees a consistently high standard. Optimum results are assured thanks to central computer-assisted production lines and state-of-the-art system and process monitoring with highly specialised test methods.
The continuous salt spray test as per EN ISO 9227 guarantees a constantly high level of quality.
At a building hardware company
In the download area of our After Sales Service on our homepage
Ask for these services at your local window manufacturers
This can be recognized by the applied HAUTAU symbol "H" and/or the part number and/or recognition according to the assembly drawings in the assembly instructions and/or catalogues
Contact the company or dealer from which you purchased the product
Spare parts can consist of several individual parts within one packaging unit. A sale of individual parts from a packaging unit is not possible for logistical reasons