Customer service

Return service

As the world’s leading specialist for sliding and building automation systems used in windows, we manufacture products that live up to the highest standards. All products we ship are subjected to constant quality tests and inspections.

Even so, if you need to return an item to us, we ask that you fill in the send-back form for this purpose. Include the completed form and, if possible, a copy of your invoice / order confirmation with your return shipment.

We will process your return as quickly as possible.